To ensure your AI assistant can answer calls when you’re busy or unavailable, you need to activate call forwarding using your phone’s dialer. This setup allows incoming calls to be redirected to your AI assistant automatically after a delay, when your line is busy, or if unanswered. Most Canadian carriers such as Bell, Rogers, Telus, and their sub-brands support this feature via standard codes like *61*, *67*, and *62*.

Make sure to enter your forwarding number in the full format with country code — for Canada, that means starting with 1 (e.g., 16475551234 instead of 6475551234). If the delay time isn’t specified, your carrier will usually default to 20 seconds before forwarding. You can customize this delay up to 30 seconds using extended codes like *61*16475551234**25#.

⚠️ If these codes don’t work, your operator may require activation or support might differ. In that case, please contact your mobile provider’s support line and ask them to enable conditional call forwarding.

📞 Forward All Calls

Redirects all incoming calls to another number immediately.

*21*PHONE_NUMBER#

🔕 Forward When Busy

Redirects calls when your line is busy.

*67*PHONE_NUMBER#

🕐 Forward When Unanswered

Redirects calls if you don’t answer within 15–20 seconds.

*61*PHONE_NUMBER#

📴 Forward When Unreachable

Redirects calls when your phone is off or has no signal.

*62*PHONE_NUMBER#

❌ Cancel All Forwarding

Disables all active call forwarding settings.

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